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Q Why did you choose us?
A A. Strictly control of quality management system, and provide the best quality products and reasonable prices;
B. Provide OEM&customized services;
C. 24 hours *7 days after-sales service;
D. We are a professional manufacturer of extrusion equipments for almost 30 years experience;
E. We make the machines ourself to reduce the cost for our customers.
F. Quick and controlled delivery time
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Q What services do we offer?
A Pre-sale communication, design proposal, signature and payment for confirmation, customized production, test machine before shipment, balance payment and checking machine, package & delivery, installation and training, after-sale service and technical surpporting.
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Q How about our payment terms?
A 30% amount should be paid by T/T as prepay, the balance should be paid before delivery by T/T or irrevocable L/C at sight
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Q How about delivery terms?
A Delivery: 20-90 working days after receipt of advanced payment, various for different machines. The goods will be ready for delivery within 3-15 working days after receipt of full payment.
Loading port: Shanghai
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Q How about warranty terms and aftersale service?
A Warranty period: 12 months
Services and spare parts, free-of-charge service during warranty period
Longlife service: We provide longlife service for sold goods, the buyers pay for spare parts after 12 months warranty time.
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Q How about inspection?
A When the machines finished, we will inform you to do inspection before shipment, we guaranty goods performance of all the sold goods. The buyer could come to our factory and test the material on finished machines.
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Q How about installtion and equipment commission?
A If the buyer requires, we could send technical team to buyer’s factory for installation and testing the machines. The buyer should pay for the visa, round way air ticket, food and room, salary usd100/person/day during this time.
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Q What kind of certification do you have?
A Our products have obtained ISO9001 and CE certification,the quality can be guaranteed.We focus on the field of extrusion machine,and aim to be the best manufacturer of this field.
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Q How do you make the quotation for clients?
A The price depends on quality and performance but the clients should be satisfied first.
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Q Do you have any other services about your products?
A We have a lot of experience on making projects and specifications for our clients, also we have a fixed service system.
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Q All of your products are made by your self or compacted via purchasing the others?
A We have independent technical team who focus on making machines, all the products are made by our technical team.
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Q Your company is a transactional company or an industrial manufacture factory?
A We are an industrial manufacture factory which locates in Zhangjiagang city.
